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The 2013 NORAD Tracks Santa App
Here Comes Santa Claus, Here Comes Santa Claus, Right Down iOS/Windows/Android Lane… What started out as a misdirected phone call to NORAD’s predecessor agency in 1955 turned into a much anticipated...
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Trends on Tuesday: What Might Smartphones Do in 2016?
A recent article in Mobile Marketing Watch suggested location-based sensor fusion would be featured on a billion mobile devices in 2016. Last year Mary Meeker said in 2013 that mobile would be...
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Advancing Forward: Best of Social Media in 2013 and Beyond
It was a very good year, as Frank Sinatra sang, in the field of social media for the federal government. Advances were made not only in the technologies applied by agencies, but also the policies and...
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Updating Blog Comment Policies
The difference between only distributing an online press release and opening up the benefits from a blogging community can be found in how your agency encourages and manages comments and engagement. An...
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Three Concepts for Excellence in Contact Centers
VitalyEdush/iStock/Thinkstock Using contact centers to deliver digital services is an emerging area in government. Due to the growth of online services, centers receive more attention and represent an...
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Designing for Open Data: Improvements to Data.gov
We’ve written a few times about the changes that we’ve been working on for Data.gov to make it easier for users to find, understand, and use government data. Today you’ll notice even more changes to...
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Trends on Tuesday: 4th Qtr Online Mobile Traffic Up 40% Over Last Year
According to the IBM Digital Analytics Benchmark report, overall 4th quarter online sales were up 10.3% year over year. Here were some of the key drivers: • Mobile Traffic and Sales: Mobile traffic...
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Rail Crossing Locator App from DOT
Mobile apps have the power to grant us access to data beyond our expectations, help us get things done easily and quickly, and have some fun, too. But what about apps that can potentially increase our...
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Alternative Fueling Station Locator App from the Department of Energy
So: You decided to purchase a car that takes advantage of more environmentally friendly fuel. Congratulations! Now, you need to find a place to fill the tank that offers more than just regular gas. The...
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Analytics.usa.gov: New Features and More Data
As of writing this post, 25,225 of the 124,878 total visitors on federal government websites participating in the Digital Analytics Program (DAP) are NOT located in the United States. And as a result...
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